Shipping policy
Shipping Policy
Shipping Policy
Last updated: September 16, 2026
Thank you for shopping with Cherished Grace.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
During periods of high demand, holidays, or promotional events, processing may take longer.
Estimated Delivery
Estimated delivery times depend on the destination, shipping method, carrier availability, and fulfillment location.
Typical delivery times may be approximately:
United States: 5–12 business days after processing.
International destinations: 7–20 business days after processing.
These delivery times are estimates and are not guaranteed.
Third-Party Fulfillment
Some products may be stored, processed, or shipped by third-party fulfillment partners and may be dispatched from different fulfillment locations.
As a result, products within the same order may occasionally arrive in separate packages.
Shopify specifically recommends disclosing when third parties fulfill orders or products ship from another location.
Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Tracking information may take some time to update after the carrier receives the package.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If you notice an incorrect address, please contact us immediately.
Once an order has shipped, we may not be able to modify the delivery address.
Delays
Shipping delays may occur due to circumstances outside our reasonable control, including:
- Severe weather.
- Carrier delays.
- Customs inspections.
- Transportation disruptions.
- Holiday periods.
- Incorrect or incomplete addresses.
We are not responsible for delays caused by shipping carriers or customs authorities.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated during checkout, customers are responsible for applicable customs fees and import charges.
Lost or Missing Packages
If your tracking information shows that your package has not arrived within a reasonable period, please contact us.
We will assist you in investigating the shipment with the carrier or fulfillment provider.
Contact
Cherished Grace
Website: cherishedgrace.online
Email: [Customer Support Email]
Shopify requires merchants to make fulfillment timelines reasonably clear before customers purchase.